Privacy Policy

Aoxmac ("we", "us", "our") operates the website at aoxmac.com and provides performance marketing services including Google Ads management, Meta lead generation, and conversion optimisation. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting our audit request form, you agree to the practices described here.

1. Information We Collect

Information you give us

When you fill out our audit request form or contact us, we collect the details you choose to provide, which may include:

• Your first and last name
• Your work email address
• Your phone or WhatsApp number
• Your company name
• The service you are interested in and your monthly advertising budget range
• Any other information you include in messages to us

Information collected automatically

Like most websites, we may automatically collect limited technical information when you visit, such as your browser type, device type, referring page, and general location derived from your IP address. This helps us understand how visitors use the site and improve it.

2. How We Use Your Information

We use the information we collect to:

• Respond to your audit request and contact you about our services
• Prepare and deliver the free growth audit you requested
• Communicate with you about proposals, onboarding, and ongoing work
• Improve our website, services, and marketing
• Comply with legal obligations

We will only contact you for purposes related to your enquiry or our services. We do not send unsolicited bulk marketing.

3. How We Share Information

We do not sell your personal information. We may share it only in these limited situations:

• Service providers: trusted tools we use to run our business (for example, email, CRM, analytics, and advertising platforms) that process data on our behalf under confidentiality obligations
• Advertising platforms: where you are an active client, we manage campaigns within platforms such as Google Ads and Meta using access you grant us
• Legal requirements: where required by law, regulation, or valid legal process

4. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences and measure traffic. You can control or disable cookies through your browser settings. Disabling cookies may affect some site functionality.

5. Data Retention

We keep your information only as long as needed to respond to your enquiry, provide our services, and meet legal or accounting requirements. When it is no longer needed, we delete or anonymise it.

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, at any time. To exercise any of these rights, email us at hello@aoxmac.com and we will respond within a reasonable period.

8. Third-Party Links

Our website may link to third-party sites or platforms. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

9. Children's Privacy

Our services are intended for businesses and are not directed at individuals under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes means you accept the updated policy.